Using Telehealth in

Hospitals & Clinical Services

Benefits of Telehealth

In a value-based care system hospitals are being penalized for readmission. It's time to extend proactive patient care beyond the hospital's four-walls with telehealth visits. Consumers' demands for convenience and instant gratification determine how they select their healthcare providers. So how can you engage your patients starting today?


Over the last five years, telehealth adoption has increased by 1900%, and retail clinics continue to pop up on every corner. The reduction in emergency room revenue has to get hospitals to think outside the box on using telehealth in hospitals. It can be used for increased patient outcomes and competitive advantage. The significant positive changes in reimbursement have made telehealth no longer a nice-to-have but a must-have. Hospital administrators need to think about telehealth as virtual care, regardless of patient location. Telehealth is no longer facility to facility telemedicine, the benefits of telehealth go way beyond historical thinking of medical carts, equipment, and provider to provider consults. 


Hospitals have ample opportunity to incorporate telehealth into their daily processes both for increased revenue and operational efficiencies. To stay relevant in competing with non-traditional healthcare like retail clinics, urgent care, consumer-facing telehealth, and virtual care, administrators need to look beyond the traditional hospital walls. They need to look for areas to expand access to care without expensive capital expenditures. 

Reach & Access

Extend the reach beyond four walls into facilities and rural communities.  Reach new patient populations and provide better access to population health, chronic care, and high-risk readmission patients. 

Pre-Post Surgical Efficiencies

Impact the bottom line, while increasing patient outcomes. Increase operational efficiencies by up to 25%, while reducing admissions to the ED. 

Provider to Provider

Reduce physician burnout in clinical rotations while providing better access to specialty physicians. Video with patient’s bedside without medical carts or capital expenditures.

Remote Monitoring + Virtual Care

Provide preventative monitoring and last-mile instant video telehealth for high risk and chronic care patients. Connect with patients and caregivers anywhere. 

What are the benefits of telehealth for your hospital?
Take the Telehealth Priority Readiness Quiz to find out!

"What is telehealth?" is a question routinely asked across the healthcare community. Are telehealth services the same as telemedicine services? Can't I just use video conferencing or “facility to facility” telemedicine for virtual care? We break down all your questions in our latest White Paper.

Understanding the Benefits of Telehealth in Hospitals


One of the most important aspects of implementing telehealth is its ability to provide proactive and convenient care. By using a true video telehealth platform, you can increase physician and patient experience.


Where Should Hospitals Start with Telehealth? 

We highlight some of the benefits of telehealth in hospitals and what we are seeing as the top implementation areas in hospitals globally. Whether you are experiencing provider shortages in satellite facilities, trying to reduce physician windshield time or want to provide more proactive care to your chronic care patients, learn best practices, tips and give you ideas where to prioritize your telehealth roadmap.

What is Telehealth? 

Understanding the Benefits of Telehealth, Why It's Not Video Conferencing with Top Implementation Areas & Use Cases

Telehealth is NOT Video Conferencing

Selecting the proper telehealth platform for your hospital is most important for scaling and strategically thinking about the long-term increase in senior care at home. As the demand for telehealth continues at hockey stick growth and with private payer and reimbursement aligning, you must ask yourself, why is my hospital not using telehealth right way?

Hospitals have found that using video conferencing tools, you run into many issues. Using video conferencing for one-off encounters for a solo provider might work, but across a medical practice and/or hospital isn’t effective or scalable. 

With today's consumer, every second count so you need to make the most of it. If your patient is videoing in for a specialty care appointment, they shouldn’t have to download third-party apps or desktop plugins. Don’t put your clinicians in a situation where they spend more time helping a patient connect than practicing medicine. Baby Boomers are more tech-savvy than you give them credit for and want telehealth. Our telehealth platform for hospitals was built for population health and seniors to be able to connect with 2-click simplicity, in less than 10 seconds. This allows for minimal to no patient and/or provider training. 


For specialty medicine and even virtual ER, your hospital may need more than just one to one scheduled appointment. Telehealth in hospitals gives you the ability to go beyond simple connections and create queues to skill your mid-levels and providers. One Touch Telehealth’s skilled-based routing is ideal for hospitals to implement “one to many” routing, for virtual ER, supporting self-insured employers, SNF’s and home health. 

  • Everything patient-facing is white labeled for your hospital. Add our HIPAA compliant video telehealth widget to our own website in about 3 minutes. 

  • Best physician experience, with 2-click simplicity which will lead to minimized training (5-minutes or less) and the highest adoption rate.

  • Best patient experience, with 2-click simplicity which will allow you to reach the demographics most in need such as seniors, population health, SNF’s and rural demographics. 

  • No hardware, software or medical carts required. The only 100% browser-based platform, allow both clinicians and patients to never had to download apps or plugins. Connect through video from computers, mobile devices or a tablet. 

  • No EHR integration allowing your clinicians to chart the way they chart.

  • Average implementation time of 48 hours or less. 

Telehealth in Hospitals: Why is Our Platform Unique?
Our Recent Telehealth White Papers for Hospital Executives

Want to learn more about telehealth? Download the "Pros and Cons of Telehealth" and the "What is Telehealth?" White Papers today. We give you a more in-depth look at this healthcare technology that will increase your patient experience and physician experience. Want to learn more or discuss your next steps? Contact us

Check Out Our White Papers
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One Touch Telehealth

One Touch Telehealth is part of the One Touch Brands family of companies.


Phone: 512-717-9820

Mailing Address:

12416 Hymeadow Drive Suite 101 

Austin TX, 78750