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Telebehavioral Health & Telemental Health

Reduce Readmissions Rates 


Behavioral Health Solutions

Telebehavioral health can provide greater patient access to care through virtual care delivered via real-time video communications. Through our 100% browser-based telemental health solution patients can get the behavioral health help they need. Our telehealth platform is built for telebehavioral health programs to provide one to one schedule therapy sessions or can enable both crisis hotlines and video peer-to-peer support.

Our Specialties

We often see patients in rural areas that do not have access to mental health or behavioral health. With the rising senior population aging at home as well as in senior living facilities, the need for telebehavioral health to serve this population virtually has never been greater. 

In addition, the second leading cause of death in our youth is suicide. This is a video-first calling demographic and we need to adapt better to how to reach them in the manner they prefer to communicate. 

Support Hotlines

Augment traditional phone and text channels with video behavioral health services. Build authentic relationships and gain trust while expanding your geographic reach.

Video Counseling

Reduce no show rates and provide a convenient communication channel for today's digital patient.

Proactive After Care

Reduce readmission rates with a proactive digital-first aftercare model and reduce population health contributing factors for not continuing care.

Peer-to-Peer Support

Whether sponsors, mentors, or volunteers, connect humans seeking positive human interactions, virtually through video chat.


Patients experience many obstacles to behavioral health treatment. These obstacles can be deeply rooted in a patient's culture or be nuisances such as convenience and availability, especially in rural areas.


Patient No Show Stats:​

  • At 35%, mental health has the highest no show appointment rate.

  • That's a $150 billion loss per year for healthcare providers.

  • Telehealth services can close these gaps in treatment and reducing the no show rate.


Our telehealth platform can help aid in improving patient care, reducing readmission rates, and no show rates. Consumers want instant gratification.  

Obstacles to

Behavioral Health Treatment

With everything at their fingertips, the patient's expectations for communication are greater. Implement telebehavioral today.  


How can mental health professionals help to make a difference in their community? 

  • Offer video telemental appointments

  • Reach more patients while breaking the barriers to access to support underserved areas.

  • Decrease your no-show rates, helping to decrease readmission rates. 

Request a demo of our telebehavioral platform to offer mental health or addiction services beyond traditional four-walls.

Traditional vs. New Behavioral Health Treatment Model

Today's mental health treatment model is broken. The model is built on being reactive vs. proactive. Today's patient needs more proactive telebehavioral health care. With the traditional model, we are waiting until a patient has a crisis or has reached rock bottom. 

Traditional Behavioral Health Treatment Model



  • Schools/Universities

  • Employee Assistance Programs

  • Regional Clinics/Dr's

  • Online

  • Limited Rural Access



  • Hospitals/ER

  • Doctor Referrals

  • Psychiatry 

  • Clinics

  • Addiction Centers



  • Online Search

  • Call office

  • Web form 

  • Referrals

  • In-Person Appointments



  • Local support groups

  • Therapy Appt's

  • Online chat/text groups

  • Social media

NEW Behavioral Health Treatment Model

Our health system spends the majority of our time focusing on the 10% of people that seek or are focused to seek treatment. The future of telebehavioral health is to reach 90% of people that never seek treatment due to stigma, shame, and accessibility. In addition, to reduce the relapse and readmission rates of the 10% that have sought treatment to give them the digital tools and outreach to not go back into the system. 



  • Instantly video route referrals.

  • Mobile and digital connections vs. paper, web, and phone. 

  • Routing to a video crisis hotline.

  • Video chat peer to peer crisis helps support groups.



  • Video crisis hotlines build instant emotional connections. 

  • Video admission process reduces no-show rates. 

  • Escalation to hospital/ Psychiatry resources via video routing. 


Treatment Program

  • Video counseling expands access to rural areas. 

  • Video peer to peer counseling. 

  • Combine of in-person with video appointments. 

  • Patient preference on communication methods.


Proactive Care

  • On-going video counseling scheduled and on-demand. 

  • Patient convenience and communication preference.

  • Video peer to peer support.

  • Video crisis line reduces readmission. 

One Touch Telehealth's goal is to empower mental health practices to extend access to care, increase revenue, and retain patient relationships. You can also provide more work/life balance for your psychiatrists with operational efficiencies leveraged by digital technology. Schedule a demo today. 

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One Touch Telehealth

One Touch Telehealth is part of the One Touch Brands family of companies.

Contact Us




Mailing Address:

12416 Hymeadow Drive #101,

Austin TX, 78750