Telebehavioral Health

and Telemental Health

Providing Better Access and Reach with Video Telebehavioral Health

Telebehavioral health can provide greater patient access to care through virtual care delivered via real-time video communications. Through our 100% browser-based telemental health solution patients can get the behavioral health help they need. Our telehealth platform is built for telebehavioral health programs to provide one to one schedule therapy sessions or has the capability to enable both crisis hotlines and video peer-to-peer support.

Telebehavioral health is beyond telepsych and licensed clinical social worker therapy sessions, it can be extended to case managers, social workers for more proactive outreach for caseloads. 

We often see patients in rural areas that do not have access to mental health or behavioral health. With the rising senior population aging at home as well as in senior living facilities, the need for telebehavioral health to serve this population virtually has never been greater. 

In addition, the second leading cause of death in our youth is suicide. This is a video-first calling demographic and we need to adapt better to how to reach them in the manner they prefer to communicate. 

Furthermore, 60% of all counties in the US and 80% of rural counties do not have a single psychiatrist readily available for patients. Telemental health solutions can ease the strain on emergency services and provide instant access to emergency departments for people needing treatment.

Support Hotlines & Admissions

Augment traditional phone and text channels with video behavioral health services. Build authentic relationships and gain trust while expanding your geographic reach.

Video Counseling

Reduce no show rates and provide a convenient communication channel for today's digital patient.

Proactive After Care

Reduce readmission rates with a proactive digital-first aftercare model and reduce population health contributing factors for not continuing care. 

Video Peer-to-Peer Support

Whether sponsors, mentors, or volunteers, connect humans seeking positive human interactions, virtually through video chat.

Are you ready to implement telemedicine in your hospital?
Take the Telehealth Priority Readiness Quiz to find out!

Traditional vs. New Behavioral Health Treatment Model

Today's mental health treatment model is broken. The model is built on being reactive vs. proactive. Today's patient needs more proactive telebehavioral health care. With the traditional model, we are waiting until a patient has a crisis or has reached rock bottom. 

Traditional Behavioral Health Treatment Model

PRE

Community

  • Schools/Universities

  • Employee Assistance Programs

  • Regional Clinics/Dr's

  • Online

  • Limited Rural Access

CRISIS

Emergency

  • Hospitals/ER

  • Doctor Referrals

  • Psychiatry 

  • Clinics

  • Addiction Centers

PROGRAM

Provider

  • Online Search

  • Call office

  • Web form 

  • Referrals

  • In-Person Appointments

ON-GOING

Peers

  • Local support groups

  • Therapy Appt's

  • Online chat/text groups

  • Social media

NEW Behavioral Health Treatment Model

Our health system spends the majority of our time focusing on the 10% of people that seek or are focused to seek treatment. The future of telebehavioral health is to reach 90% of people that never seek treatment due to stigma, shame, and accessibility. In addition, to reduce the relapse and readmission rates of the 10% that have sought treatment to give them the digital tools and outreach to not go back into the system. 

PRE

Community

  • Instantly video route referrals.

  • Mobile and digital connections vs. paper, web, and phone. 

  • Routing to a video crisis hotline.

  • Video chat peer to peer crisis helps support groups.

CRISIS

Hotlines

  • Video crisis hotlines build instant emotional connections. 

  • Video admission process reduces no-show rates. 

  • Escalation to hospital/ Psychiatry resources via video routing. 

PROGRAM

Treatment Program

  • Video counseling expands access to rural areas. 

  • Video peer to peer counseling. 

  • Combine of in-person with video appointments. 

  • Patient preference on communication methods.

ON-GOING

Proactive Care

  • On-going video counseling scheduled and on-demand. 

  • Patient convenience and communication preference.

  • Video peer to peer support.

  • Video crisis line reduces readmission. 

Want a more in-depth view of the changing treatment model for behavioral health?

Patients experience many obstacles to behavioral health treatment. These obstacles can be deeply rooted in a patient's culture or be nuisances such as convenience and availability, especially in rural areas. Obstacles such as these cause patients to miss appointments.

At 35%, mental health has the highest no show appointment rate. This results in a $150 billion loss per year for healthcare providers. Telehealth services are the solution to closing these gaps in treatment and reducing the no show rate. 

Obstacles to

Behavioral Health Treatment

So how can mental health professionals help to make a difference in their community? By offering video telemental appointments, you can reach more patients while breaking the barriers to access to support underserved areas. Consequently, by offering video telemental, it will decrease your no-show rates, helping to decrease readmission rates. 

Request a demo of our telebehavioral platform to offer mental health or addiction services beyond traditional four-walls. Our telehealth platform can help aid in improving patient care, reducing readmission rates, and no show rates. Consumers want instant gratification. With everything at their fingertips, the patient's expectations for communication are greater. Implement telebehavioral today.

Request a demo of our telebehavioral health solution. This telehealth technology will aid in improving patient care, reducing readmission rates, and reducing no show rates. With consumers wanting instant gratification with everything at their fingertips the patient expectations for communication are greater. Implement telehealth today.

Our Recent Telemental
 White Papers

Want to learn more about telebehavioral health? Download the "Pros and Cons of Telehealth" and the "What is Telehealth?" White Papers today. We give you a more in-depth look at this healthcare technology that will increase your patient experience and physician experience. Want to learn more or discuss your next steps? Contact us

Check Out Our White Papers
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One Touch Telehealth

One Touch Telehealth is part of the One Touch Brands family of companies.

Email: info@onetouchtelehealth.com

Phone: 512-717-9820

Mailing Address:

12416 Hymeadow Drive Suite 101 

Austin TX, 78750